Frequently Asked Questions
Everything you need to know about shopping with Fauna Rose
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I find the right size?
Each product page features a detailed size guide. Since our curated collections vary by designer, we recommend checking the specific measurements provided for each garment.
Are your materials sustainably sourced?
At Fauna Rose, we prioritize ethical manufacturing and eco-friendly fabrics. Over 60% of our current collection is made from organic cotton, recycled polyester, or Tencel.
Can I change or cancel my order after it's placed?
We process orders quickly to ensure fast delivery. You have a 1-hour window after purchase to request a cancellation or modification by contacting our support team.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and duties are calculated at checkout based on your specific destination.